December 16, 2025

Newsletter no. 13

In this issue:

• Information on Citi Handlowy’s working hours during the Christmas and end-of-year season
• Introduction of the euro in Bulgaria as of January 1, 2026
• Digital Security Best Practices for Online Banking
• Bank Holiday: January 2026

Wersja polska - Aktualności nr 13 (1 687 kB)

English version - Newsletter no. 13 (1 642 kB)

December 2, 2025

Newsletter no. 12

In this issue:

• Introduction of the euro in Bulgaria as of January 1, 2026
• Invoices for cash services will soon be available in KSeF
• Invoices for trade finance services coming soon to KSeF
• CitiDirect® Digital Onboarding - managing the list of authorized account users
• Changes to the Business Card Holders’ helpline – coming soon
• Simplified Business Card offer
• Changes in Business Cards documentation
• Year-end balances
• Cybersecurity during the holiday season - best practices for security-aware organizations
• Accepting orders by KIR on December 23 and 31, 2025
• Bank Holiday: December 2025 and January 2026

Wersja polska - Aktualności nr 12 (2 904 kB)

English version - Newsletter no. 12 (2 852 kB)

October 31, 2025

Newsletter no. 11

In this issue:

• Update of the Tariff of Commissions and Fees for Corporate Clients
• Introduction of the euro in Bulgaria as of January 1, 2026
• Cross-border transfers: SHA as the default charging option
• KSeF - what you need to know and how it may impact Citi Handlowy solutions
• The announced migration of SORBNET (RTGS) payments to the ISO 20022 standard was successfully completed in September
• Heads-up: upcoming changes to beneficiary address requirements (ISO 20022)
• Changes to the Business Card Holders’ helpline – coming soon
• Simplified Business Card offer
• New menu features in CitiDirect® replace old system options
• CitiDirect® Digital Onboarding - managing the list of authorized account users
• Audits - responding to the Auditor’s request
• Bank Holiday: November and December 2025

Wersja polska - Aktualności nr 11 (2 520 kB)

English version - Newsletter no. 11 (2 466 kB)

September 30, 2025

Newsletter no. 10

In this issue:

• Update of the Tariff of Commissions and Fees for Corporate Clients
• CitiDirect® Digital Onboarding - managing the list of authorized account users
• Updated list of entities affiliated with Citi Handlowy and Citigroup Inc.
• Change in the limit for Business Card withdrawals from Citi Handlowy ATMs
• Changes to the Business Cardholders’ Helpline
• Bank Holiday: October and November 2025

Wersja polska - Aktualności nr 10 (1 641 kB)

English version - Newsletter no. 10 (1 634 kB)

September 3, 2025

Newsletter no. 9

In this issue:

• Macroeconomic webinar with Piotr Kalisz
• Why Dual Approval matters
• Change in cut-off times for foreign payments in PLN on September 4 and 5, 2025
• Migration to ISO 20022 and its impact on Citi Handlowy’s clients with respect to SORBNET (RTGS) payments
• Bank Holiday: September and October 2025

Wersja polska - Aktualności nr 9 (6 782 kB)

English version - Newsletter no. 9 (3 385 kB)

August 1, 2025

Newsletter no. 8

In this issue:

• CitiDirect® Digital Onboarding - managing the list of authorized account users
• Migration to ISO 20022 and its impact on Citi Handlowy’s clients with respect to SORBNET (RTGS) payments
• Business Cards – We Are Changing for You
• New look for CitiManager system
• Migration to the ISO 20022 standard for SORBNET (RTGS) payments: cut-off times for processing foreign payments in PLN on September 4 and 5, 2025
• Bank Holiday: August and September 2025

Wersja polska - Aktualności nr 8 (1 478 kB)

English version - Newsletter no. 8 (1 466 kB)

July 3, 2025

Newsletter no. 7

In this issue:

• CitiDirect® Digital Onboarding - managing the list of authorized account users
• List of banks holding nostro accounts for Bank Handlowy w Warszawie S.A.
• Migration to ISO 20022 and its impact on Citi Handlowy’s clients with respect to SORBNET (RTGS) payments
• Cybersecurity and rules for safe use of CitiDirect
• 3 layers of anti-fraud protection - protect, detect, respond
• Bank Holiday: July and August 2025

Wersja polska - Aktualności nr 7 (2 151 kB)

English version - Newsletter no. 7 (2 139 kB)

June 2, 2025

Newsletter no. 6

In this issue:

• Euromoney’s Cash Management Survey 2025
• Closure of accounts opened as part of the Business Debit Card application process
• Migration to ISO 20022 and its impact on Citi Handlowy’s clients with respect to SORBNET (RTGS) payments
• New Interest Rates Table
• Join our dedicated, short training sessions on the new CitiDirect functionality!
• Bank Holiday: June and July 2025

Wersja polska - Aktualności nr 6 (1 386 kB)

English version - Newsletter no. 6 (1 377 kB)

May 5, 2025

Newsletter no. 5

In this issue:

• Euromoney’s Cash Management Survey 2025
• CitiDirect® Digital Onboarding - managing the list of authorized account users
• Cybersecurity and rules for safe use of CitiDirect
• What do users appreciate about the new CitiDirect?
• Please join our dedicated, short training sessions on the new functionality of CitiDirect!
• Closure of accounts opened as part of the Business Debit Card application process
• IBAN implemented in Oman
• Changes to currency transfers to beneficiaries in the Philippines
• Bank Holiday: May and June 2025

Wersja polska - Aktualności nr 5 (2 092 kB)

English version - Newsletter no. 5 (2 079 kB)

April 2, 2025

Newsletter no. 4

In this issue:

• Euromoney’s Cash Management Survey 2025
• Macroeconomic webinar with Piotr Kalisz
• CitiDirect® Digital Onboarding - managing the list of authorized account users
• Copy Payment is now available in CitiDirect
• Payment Sub-statuses across CitiDirect
• CitiDirect Login page and Home page
• Please join our dedicated, short training sessions on the new functionality of CitiDirect!
• Change in ISO Currency Code for Curaçao and Sint Maarten
• Mongolia IBAN Mandatory
• Payments to beneficiaries covered by the Indian FCRA
• Bank Holiday: April and May 2025

Wersja polska - Aktualności nr 4 (3 010 kB)

English version - Newsletter no. 4 (3 002 kB)

March 3, 2025

Newsletter no. 3

In this issue:

• Business Email Compromise - watch out for fake invoices
• CitiDirect® Digital Onboarding
• Sub-statuses in CitiDirect: greater insight into what is happening with payments
• New CitiDirect login and home page
• New CitiDirect file import capabilities
• Bank Holiday: March and April 2025

Wersja polska - Aktualności nr 3 (2 065 kB)

English version - Newsletter no. 3 (2 055 kB)

February 3, 2025

Newsletter no. 2

In this issue:

• CitiDirect® Digital Onboarding
• Cross border transfers: SHA as the default charging option
• Register online and take the opportunity of training on the CitiManager platform!
• Closure of accounts opened as part of the Business Debit Card application process
• Importance of actual settings in CitiDirect in the event of ownership changes
• Bank Holiday: February and March 2025

Wersja polska - Aktualności nr 2 (1 600 kB)

English version - Newsletter no. 2 (1 587 kB)

January 2, 2025

Newsletter no. 1

In this issue:

• Get familiar with new menu options in CitiDirect®
• CitiDirect® Digital Onboarding
• Digital Security Best Practices for Online Banking
• Migration to the ISO 20022 standard
• Bank Holiday: January and February 2025

Wersja polska - Aktualności nr 1 (1 598 kB)

English version - Newsletter no. 1 (1 589 kB)

December 17, 2024

Newsletter no. 13

In this issue:

• Information on Citi Handlowy’s working hours during the Christmas and end-of-year season
• Be vigilant and protect your business from fraud during holiday season!
• Bank Holiday: January 2025

Wersja polska - Aktualności nr 13 (1 288 kB)

English version - Newsletter no. 13 (1 282 kB)

December 2, 2024

Newsletter no. 12

In this issue:

• CitiDirect® Digital Onboarding
• Audits – responding to the Auditor’s request
• Register online and take the opportunity of training on the CitiManager platform!
• Simplification of the structure or conversion of accounts used for servicing Business Debit Cards
• Accepting orders by KIR on December 24 and 31, 2024
• CitiDirect MobileToken: discover the new fast login method
• Year end balances
• Bank Holiday: December 2024 and January 2025

Wersja polska - Aktualności nr 12 (2 355 kB)

English version - Newsletter no. 12 (2 341 kB)

November 7, 2024

Newsletter no. 11

In this issue:

• CitiDirect® Digital Onboarding
• Portal supporting business cards users and program administrators
• Register online and take the opportunity of training on the CitiManager platform!
• Update your authorization for contact with the bank
• Check processing withdrawn from the offer
• The National Bank of the Republic of Kazakhstan migrates to ISO20022 standard - impact on KZT payments
• Impact of Citi’s organizational changes in Mexico on MXN payments
• Why Dual Approval matters
• Statements and reports – significant changes to data presentation will be implemented in November
• November and December 2024

Wersja polska - Aktualności nr 11 (2 890 kB)

English version - Newsletter no. 11 (2 872 kB)

October 3, 2024

Newsletter no. 10

In this issue:

• Statements and reports – significant changes to data presentation will be implemented in November
• CitiDirect® Digital Onboarding
• New CitiDirect® experience
• Use the newest „Make a payment” function (old menu options will be removed)
• Audits – responding to the Auditor’s request
• 3 layers of anti-fraud protection - protect, detect, respond
• Migration to the ISO 20022 standard
• Register online and take the opportunity of training on the CitiManager platform!
• Changes in the KYC process
• Check processing withdrawn from the offer
• Bank Holiday: October and November 2024

Wersja polska - Aktualności nr 10 (3 023 kB)

English version - Newsletter no. 10 (3 014 kB)

September 2, 2024

Newsletter no. 9

In this issue:

• Register online and take the opportunity of training on the CitiManager platform!
• CitiManager – bulk application for cards and their maintenance
• CitiDirect® Digital Onboarding
• Security: create secure passwords
• EMAIL SCAMS – don’t forget
• Bank Holiday: September and October 2024

Wersja polska - Aktualności nr 9 (1 849 kB)

English version - Newsletter no. 9 (1 838 kB)

August 1, 2024

Newsletter no. 8

In this issue:

• Business Card documentation update
• Register online and take the opportunity of training on the CitiManager platform!
• New CitiDirect experience - coming soon
• Get familiar with new menu options in CitiDirect®
• CitiDirect® Digital Onboarding
• Bank Holiday: August and September 2024

Wersja polska - Aktualności nr 8 (1 749 kB)

English version - Newsletter no. 8 (1 741 kB)

July 1, 2024

Newsletter no. 7

In this issue:

• Activities to simplify the account structure used too serve Visa Business Debit Cards
• Register online and take the opportunity of training on the CitiManager platform!
• New CitiDirect experience - coming soon
• Cybersecurity and rules for safe use of CitiDirect
• Initiating payments in CitiDirect – old payment initiation functions would not be available soon
• CitiDirect® Digital Onboarding
• Bank Holiday: July and August 2024

Wersja polska - Aktualności nr 7 (1 420 kB)

English version - Newsletter no. 7 (1 418 kB)

June 3, 2024

Newsletter no. 6

In this issue:

• Support of the new Card Program Administrator
• Register online and take the opportunity of training on the CitiManager platform!
• Updated list of entities affiliated with Citi Handlowy and Citigroup Inc.
• Cybersecurity and rules for safe use of CitiDirect
• Business Email Compromise: watch out for fake invoices
• Statements and reports – important changes in the way the data is presented
• Bank Holiday: June and July 2024

Wersja polska - Aktualności nr 6 (2 464 kB)

English version - Newsletter no. 6 (2 509 kB)

May 2, 2024

Newsletter no. 5

In this issue:

• Importance of actual settings in CtiDirect
• CitiDirect MobileToken: discover the new fast login method
• Portal supporting business cards users
• Statements and reports – important changes in data presentation
• Change of the bank’s correspondence address from April 22, 2024.
• Bank guarantee calculator to compute the commission amount
• Bank holidays: May and June 2024

Wersja polska - Aktualności nr 5 (1 277 kB)

English version - Newsletter no. 5 (1 269 kB)

April 2, 2024

Newsletter no. 4

In this issue:

• Register online and take the opportunity of training on the CitiManager platform!
• Self-service: CitiDirect user entitlement report – user rights verification by the Security Manager
• Payments and reports in the new version of the CitiDirect platform
• Changes in the process of repaying bank account seizures
• Statements and reports – important changes in the way the data is presented
• Bank holidays: April and May 2024

Wersja polska - Aktualności nr 4 (1 152 kB)

English version - Newsletter no. 4 (1 159 kB)

March 1, 2024

Newsletter no. 3

In this issue:

• Activities to simplify the account structure used to serve Visa Business Debit Cards
• Online CitiManager workshops in 2024 r.
• Proof of Payment – beneficiary account number will be available
• The new SEPA standards require no changes on the client’s side
• Convenient and safe account access management by the Security Manager in CitiDirect
• Statements and reports – important changes in the way the data is presented
• Important – submit your company declaration (FINREP)
• Bank holidays: March and April 2024

Wersja polska - Aktualności nr 3 (2 000 kB)

English version - Newsletter no. 3 (1 991 kB)

February 1, 2024

Newsletter no. 2

In this issue:

• Beware of phishing
• Important – submit your company declaration (FINREP)
• CitiDirect MobileToken: Discover the new fast login method
• Cross border transfers: SHA as the default charging option
• Bank holidays: February and March 2024

Wersja polska - Aktualności nr 2 (1 711 kB)

English version - Newsletter no. 2 (1 701 kB)

January 2, 2024

Newsletter no. 1

In this issue:

• New standards for the processes used to apply for and manage Visa Business Debit and Credit Cards
• Activities to simplify the account structure used to serve Visa Business Debit Cards
• CitiManager – bulk application for cards and maintenance of their
• Easier access to informationmeans a better decision-makingprocess - try new reports in CitiDirect!
• Audits – responding to the Auditor’s request
• Bank holidays: January 2024

Wersja polska - Aktualności nr 1 (1 546 kB)

English version - Newsletter no. 1 (1 536 kB)

December 20, 2023

Newsletter no. 13

In this issue:

• Information on Citi Handlowy’s working hours during the Christmas and end-of-year season
• Bank holidays: January 2024 

Wersja polska - Aktualności nr 13 (554 kB)

English version - Newsletter no. 13 (549 kB)

December 1, 2023

Newsletter no. 12

In this issue:

• New standards for the processes used to apply for and manage Visa Business Debit and Credit Cards
• Activities to simplify the account structure used to serve Visa Business Debit Cards
• Change of the company representing Citi in the shareholding of Bank Handlowy w Warszawie S.A.
• Be vigilant and protect your business from fraud during holiday season!
• Easier access to information means a better decision-making process - try new reports in CitiDirect!
• Hours of accepting orders by KIR on December 29, 2023
• Bank holidays: December 2023 and January 2024 

Wersja polska - Aktualności nr 12 (1 780 kB)

English version - Newsletter no. 12 (1 772 kB)

November 3, 2023

Newsletter no. 11

In this issue:

• Citi Secure Email
• Payments in the new version of the CitiDirect platform - check how you can make transfers more easily!
• CitiDirect: enhanced security in the application process
• Do you shop online? Beware of cyber fraudsters!
• Changes in the documentation of Debit and Credit Business Cards
• Activities to simplify the account structure used to serve Visa Business Debit Cards
• New standards for the processes used to apply for and manage Visa Business Debit and Credit Cards
• CitiManager changes for Administrators of Visa Business Debit and Credit Cards Programs
• Bank holidays: November and December 2023 r.
•  

Wersja polska - Aktualności nr 11 (4 586 kB)

English version - Newsletter no. 11 (4 584 kB)

October 3, 2023

Newsletter no. 10

In this issue:

• Changes in the documentation of Debit and Credit Business Cards
• New standards for the processes used to apply for and manage Visa Business Debit and Credit Cards
• Activities to simplify the account structure used to serve Visa Business Debit Cards
• Capabilities of the CitiManager platform for handling Business Cards – join our workshops!
• CitiManager changes for Administrators of Visa Business Debit and Credit Cards Programs
• CitiDirect: enhanced security for new user application
• Audits – responding to the Auditor’s request
• Bank holidays: October and November 2023 

Wersja polska - Aktualności nr 10 (1 372 kB)

English version - Newsletter no. 10 (2 297 kB)

September 1, 2023

Newsletter no. 9

In this issue:

• Users’ first impressions after migration to the new CitiDirect
• Available through the mObywatel application, the “mObywatel” (mDowód) document is a novel form of identity documentation
• FRAUD: Understanding Fraud Scams
• FRAUD: Business Email Compromise. Watch out for fake invoices!
• We stopped processing settlements in RUB
• Bank holidays: September and October 2023

Wersja polska - Aktualności nr 9 (1 204 kB)

English version - Newsletter no. 9 (1 524 kB)

August 1, 2023

Newsletter no. 8

In this issue:

• Cut-off times for accepting orders for outgoing foreign transfers
• Security: create secure passwords
• We stop processing settlements in RUB
• Bank holidays: August and September 2023 

Wersja polska - Aktualności nr 8 (1 065 kB)

English version - Newsletter no. 8 (879 kB)

July 3, 2023

Newsletter no. 7

In this issue:

• CitiDirect® MobileToken: Discover the new fast login method
• New CitiDirect® - check what is worth knowing about the new version of our electronic banking
• Cut-off times for accepting orders for outgoing foreign transfers
• Updates in the Fees and Commissions Table for Corporate Clients of Bank Handlowy w Warszawie S.A.
• List of banks holding nostro accounts for Bank Handlowy w Warszawie S.A.
• Bank holidays: July and August 2023 

Wersja polska - Aktualności nr 7 (1 386 kB)

English version - Newsletter no. 7 (1 258 kB)

June 2, 2023

Newsletter no. 6

In this issue:

• Instant payments: extended transaction processing hours of Express Elixir
• Debit cards - process digitization and simplification of the account structure
• List of banks holding nostro accounts for Bank Handlowy w Warszawie S.A.
• Updates in the Fees and Commissions Table for Corporate Clients of Bank Handlowy w Warszawie S.A.
• Bank holidays: June and July 2023 

Wersja polska - Aktualności nr 6 (1 082 kB)

English version - Newsletter no. 6 (1 026 kB)

May 2, 2023

Newsletter no. 5

In this issue:

• Application for a business card only via CitiManager!
• Electronic Banking: The new generation of CitiDirect: gradual transition to a higher version of the system
• Integration of CitiConnect API with Soneta’s ERP enova365 class system
• Security: create secure passwords
• Bank holidays: May and June 2023 

Wersja polska - Aktualności nr 5 (1 298 kB)

English version - Newsletter no. 5 (1 022 kB)

April 3, 2023

Newsletter no. 4

In this issue:

• Activate the administrator functionand manage your cards online via CitiManager!
• FRAUD: Business Email Compromise. Watch out for fake invoices!
• Effective 1 May 2023 – Purpose of Payment Code Requirement for Payments to Malaysia
• CitiDirect MobileToken: Discover the new fast login method
• Bank holidays: April and May 2023

Wersja polska - Aktualności nr 4 (1 524 kB)

English version - Newsletter no. 4 (1 516 kB)

March 1, 2023

Newsletter no. 3

In this issue:

• Business cards: full self-service online – let’s be in touch!
• FRAUD: Business Email Compromise
• No ability to execute payments to Russia via Commerzbank Germany
• CitiDirect® session extension: improving user convenience
• Update identity documents: important due to the requirements of the AML Act
• Bank holidays: March and April 2023 

Wersja polska - Aktualności nr 3 (1 572 kB)

English version - Newsletter no. 3 (1 534 kB)

February 2, 2023

Newsletter no. 2

In this issue:

• FRAUD: Understanding Fraud Scams
• Security: create secure passwords
• Managing your business cards is now easier than ever: CitiManager capabilities and change of hotline opening hours for Card Holders
• Update identity documents: - important due to the requirements of the AML Act
• Business Cards: changes in the compliant procedure
• Migration of SWIFT messages to ISO 20022 standard: reminder
• Instant payments: extended transaction processing hours of Express Elixir
• CitiDirect MobileToken: Enhanced Login Experience
• Bank holidays: February and March 2023 

Wersja polska - Aktualności nr 2 (2 295 kB)

English version - Newsletter no. 2 (2 429 kB)

January 2, 2023

Newsletter no. 1

In this issue:

• No. 1 in the Euromoney Cash Management 2022 ranking - the Market Leader title for Citi Handlowy 9th time in a row! - Thank you for your votes!
• FRAUD: best practices how to avoid fraud and what to do in the event of fraud
• Managing your business cards is now easier than ever: CitiManager capabilities and change of hotline opening hours for Card Holders
• CitiDirect MobileToken: Enhanced Login Experience
• Temporary change of the bank’s correspondence address: from November 28, 2022
• Valid identity documents: important due to the amendment of the AML Act
• Bank holidays: January 2023 

Wersja polska - Aktualności nr 1 (2 540 kB)

English version - Newsletter no. 1 (2 464 kB)

December 20, 2022

Newsletter no. 13

In this issue:

• Cut of time for receiving payments in Citi Handlowy on 23 and 30 December 2022
• Temporary change of the bank’s correspondence address: from November 28, 2022
• Be vigilant and protect your business from fraud during holiday season!
• Introduction of the euro in Croatia as of January 1, 2023: cut-off times of last transactions in HRK in December, 2022
• Bank holidays: January 2023 

Wersja polska - Aktualności nr 13 (2 358 kB)

English version - Newsletter no. 13 (2 219 kB)

December 2, 2022

Newsletter no. 12

In this issue:

• No. 1 in the Euromoney Cash Management 2022 ranking - the Market Leader title for Citi Handlowy
• CitiDirect Mobile Token: Enhanced Login Experience
• SLIM VAT 3
• Temporary change of the bank’s correspondence address: from November 28, 2022
• Migration of SWIFT messages to ISO 20022 standard: moved to March 2023
• Introduction of the euro in Croatia as of January 1, 2023: cut-off times of last transactions in HRK in December, 2022
• Hours of accepting orders by KIR on December 30, 2022
• Valid identity documents: important due to the amendment of the AML Act
• Bank holidays: December 2022 and January 2023 

Wersja polska - Aktualności nr 12 (2 890 kB)

English version - Newsletter no. 12 (2 685 kB)

November 2, 2022

Newsletter no. 11

In this issue:

• Electronic Banking: The new generation of CitiDirect: gradual transition to a higher version of the system
• Valid identity documents: important due to the amendment of the AML Act
• Changes to the Business Cards documentation: a reminder
• Introduction of the euro in Croatia: as of January 1, 2023!
• Bank holidays: November and December 2022 

Wersja polska - Aktualności nr 11 (1 776 kB)

English version - Newsletter no. 11 (1 838 kB)

October 3, 2022

Newsletter no. 10

In this issue:

• Introduction of the euro in Croatia: as of January 1, 2023!
• Electronic Banking: chat with helpdesk represenatative today!
• Migration of SWIFT messages to ISO 20022 standard
• Changes to the Business Cards documentation: a reminder
• Valid identity documents: important due to the amendment of the AML Act
• Bank holidays: October and November 2022 

Wersja polska - Aktualności nr 10 (2 140 kB)

English version - Newsletter no. 10 (2 035 kB)

September 1, 2022

Newsletter no. 9

In this issue:

• Electronic Banking: chat with HelpDesk CitiDirect® Technical Support today!
• Valid identity documents: important due to the amendment of the AML Act
• Execution of foreign payments: AUD, JPY, KZT and CNY
• Bank holidays: September and October 2022

Wersja polska - Aktualności nr 9 (1 260 kB)

English version - Newsletter no. 9 (1 220 kB)

August 1, 2022

Newsletter no. 8

In this issue:

• Security: 8 Tips on How to Stay Safe When Shopping Online
• Business Cards: the documentation change
• Migration of SWIFT messages to ISO 20022 standard
• Valid identity documents: important due to the amendment of the AML Act
• Electronic Banking: User Zone
• Bank holidays: August and September 2022 

Wersja polska - Aktualności nr 8 (2 060 kB)

English version - Newsletter no. 8 (2 1600 kB)

July 1, 2022

Newsletter no. 7

In this issue:

• Security: Ransomware
• Business Cards: the documentation change
• Internal transfers: processing changes
• Valid identity documents: important due to the amendment of the AML Act
• Electronic Banking: User Zone;
• Bank holidays: July and August 2022 

Wersja polska - Aktualności nr 7 (2 135 kB)

English version - Newsletter no. 7 (2 128 kB)

June 2, 2022

Newsletter no. 6

In this issue:

• Security: Business Email Compromise (BEC)
• CitiDirect: easier contact with HelpDesk
• Cross-border payments: the default cost option
• Valid identity documents: important due to the amendment of the AML Act
• Self-service: how to add and modify user entitlements in CitiDirect
• Bank holidays: June and July 2022

Wersja polska - Aktualności nr 6 (2 406 kB)

English version - Newsletter no.6 (1 996 kB)

May 2, 2022

Newsletter no. 5

In this issue:

• Euromoney Cash Management 2022 is one of the world’s leading surveys of our industry
• Cross-border payments:the default cost option
• Valid identity documents: important due to the amendment of the AML Act
• Multi-currency account: one account – over 140 currencies
• Citi® Payment Insights: start taking control of your payments today
• Security: Telephone spoofing
• Self-service: how to add and modify user entitlements in CitiDirect
• CitiDirect Mobile: Easier login to desktop version of CitiDirect
• Bank holidays: May and June 2022

Wersja polska - Aktualności nr 5 (2 889 kB)

English version - Newsletter no.5 (2 998 kB)

April 1, 2022

Newsletter no. 4

In this issue:

• We are cancelling the fees for individual and corporate transfers to Ukraine
• Valid identity documents: important due to the amendment of the AML Act
• Security: Phishing
• Self-service: do not wait and designate CitiDirect Security Manager!
• Bank holidays: April and May 2022

Wersja polska - Aktualności nr 4 (2 297 kB)

English version - Newsletter no. 4 (2 787 kB)

March 1, 2022

Newsletter no. 3

In this issue:

• We are cancelling the fees for individual and corporate transfers to Ukraine
• Security: don’t rely on unverified sources when investing your funds
• Citi Trade Portal: attachments
• Valid identity documents: important due to the amendment of the AML Act
• SEPA Payments vs. EUR Foreign Payments sent to recipients in the European Union
• Multi-currency account: one account – over 140 currencies
• Citi® Payment Insights: start taking control of your payments today
• CitiDirect: Account Certification Tool
• Self-service: manage CitiDirect authentication tools yourself
• Bank holidays: March and April 2022

Wersja polska - Aktualności nr 3 (4 927 kB)

English version - Newsletter no. 3 (4 306 kB)

February 1, 2022

Newsletter no. 2

In this issue:

• Certificates for authors: quickly and precisely
• Valid identity documents: important due to the amendment of the AML Act
• Citi Trade Portal: notifications
• Citi® Payment Outlier Detection: we introduce Intelligent Payment Review for corporate clients
• Security: watch out for phone hacking atttacks
• Self-service: CitiDirect user entitlement report - user rights verification
• Bank holidays: February and March 2022

Wersja polska - Aktualności nr 2 (3 206 kB)

English version - Newsletter no. 2 (2 787 kB)

January 3, 2022

Newsletter no. 1

In this issue:

• LIBOR reference rate and benchmarks reform – important information
• CitiService IVR cards:delivery change
• Bank holidays: December 2021 and January 2022
• SLIM VAT2: changes in the disposal of VAT funds – KRUS payments
• Valid identity documents: important due to the amendment of the AML Act
• Self-service: CitiDirect user entitlement report – user rights verification by the Security Manager
• CitiDirect Mobile: Easier login to desktop version of CitiDirect
• Bank holidays: January 2022

Wersja polska - Aktualności nr 1 (2 129kB)

English version - Newsletter no. 1 (1 710 kB)

December 20, 2021

Newsletter no. 13

In this issue:

• Cut of time for receiving payments in Citi Handlowy on 24 and 31 December 2021
• LIBOR reference rate and benchmarks reform – important information
• Bank holidays: December 2021 and January 2022

Wersja polska - Aktualności nr 13 (3 061kB)

English version - Newsletter no. 13 (3 058kB)

December 3, 2021

Newsletter no. 12

In this issue:

• No. 1 in the Euromoney Cash Management 2021 ranking
• Important information about end-of-year balances
• Updated list of entities affiliated with Citi Handlowy and Citigroup Inc.
• Cut off Times for receiving payments by National Clearing House on 24 and 31 December 2021
• Valid identity documents: important due to the amendment of the AML Act
• We issue audits through Confirmation.com: fast and safe
• Multi-currency account: one account – over 140 currencies
• Citi® Payment Insights: start taking control of your payments today
• SEPA Payments vs. EUR Foreign Payments Sent To Recipients in the European Union
• Self service: do not wait and designate CitiDirect Security Manager!
• Bank holidays: December 2021 and January 2022

Wersja polska - Aktualności nr 12 (5 010kB)

English version - Newsletter no. 12 (4 808kB)

November 2, 2021

Newsletter no. 11

In this issue:

• Citi Payment Outlier Detection: we introduce Intelligent Payment Review for corporate clients
• Citi Payment Insights: start taking control of your payments today
• Multi-currency account: one account – over 140 currencies
• SLIM VAT2: changes to VAT funds disposal – VAT own transfer
• Valid identity documents: important due to the amendment of the AML Act
• CitiDirect Mobile: Easier login to desktop version of CitiDirect
• We issue audits through Confirmation.com:fast and safe
• Self-service: how to add and modify user entitlements in CitiDirect
• Bank holidays in November and December 2021

Wersja polska - Aktualności nr 11 (3 400kB)

English version - Newsletter no. 11 (3 416kB)

October 1, 2021

Newsletter no. 10

In this issue:

• Easier login to desktop version of CitiDirect thanks to CitiDirect Mobile
• New CitiDirect login page
• Reference rate and IBOR benchmarks reform – FAQ
• Valid identity documents – important due to the amendment of the AML Act
• Self Service – do not wait and designate CitiDirect Security Manager!
• Bank holidays in October and November 2021

Wersja polska - Aktualności nr 10 (2 720 kB)

English version - Newsletter no. 10 (2 716 kB)

September 1, 2021

Newsletter no. 9

In this issue:

• Citi® Payment Insights
• Multi-currency account: one account – over 140 currencies
• Funds transfers or foreign currency funds transfers to a beneficiary
• Making the CitiManager system available to all Administrators of Visa Business Debit Card Programs and changes in the documentation
• New CitiDirect login page available in September 2021
• CitiDirect Services (previous ver. of CitiDirect) will be removed soon
• CitiDirect – online training
• Self Service – choose self-service and manage CitiDirect authentication tools yourself, without the need to contact the bank
• Bank holidays in September and October 2021

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English version - Newsletter no. 9 (1 189 kB)

August 2, 2021

Newsletter no. 8

In this issue:

• New Rules and Regulation of Using Prepaid Payment Cards
• Easier login to desktop version of CitiDirect thanks to CitiDirect Mobile
• Citi® Payment Insights
• CitiDirect – online training
• Self Service – CitiDirect self – administration – quickly, safety and... environment-friendly
• Bank holidays in August and September 2021

Wersja polska - Aktualności nr 8 (940 kB)

English version - Newsletter no. 8 (921 kB)

July 1, 2021

Newsletter no. 7

In this issue:

• LIBOR reference rate and benchmarks reform – important information
• Easier login to desktop version of CitiDirect thanks to CitiDirect Mobile
• Important information concerning authentication of online transactions executed using Corporate Credit and Debit Cards – we have introduced an additional security feature
• Changes in the documents regarding Citi Handlowy Corporate Cards
• Automation for incoming payments – reminder
• Regulatory requirements for the execution of SEPA payments and foreign payments to countries outside the European Economic Area
• Multi-currency account: one account – over 140 currencies
• Citi® Payment Insights
• SEPA Payments vs. EUR Foreign Payments Sent To Recipients in the European Union
• Choose Self-service: how to create a new user profile, CitiDirect – online training
• Bank holidays in July and August 2021

Wersja polska - Aktualności nr 7 (1 538 kB)

English version - Newsletter no. 7 (1 460 kB)

June 1, 2021

Newsletter no. 6

In this issue:

• Euromoney Cash Management Survey 2021 – Vote Today
• Corporate Credit Cards - change in the opening hours of the hotline for Card Holders
• Prepaid Cards - change in the opening hours of the hotline for Card Holders
• CitiDirect BE® User Profile Updates
• Multi-currency account: one account – over 140 currencies
• Regulatory requirements for the execution of SEPA payments and foreign payments to countries outside the European Economic Area
• SEPA Payments vs. EUR Foreign Payments Sent To Recipients in the European Union
• Citi® Payment Insights
• Automation for incoming payments – reminder
• Choose Self-service: Choose self-service and manage CitiDirect authentication tools yourself, without the need to contact the Bank.
• Bank holidays in June and July 2021

Wersja polska - Aktualności nr 6 (1 460 kB)

English version - Newsletter no. 6 (1 389 kB)

May 4, 2021

Newsletter no. 5

In this issue:

• Reminder on the rules of executing/cancelling payment orders initiated via SWIFT messages
• Important information for Card Program Administrators – requires action if your company uses Debit Cards for online payments!
• Important information concerning authentication of online transactions executed using Corporate Credit Cards
• Cards repaid individually are more flexible – faster update of available limit
• Choose Self-service: CitiDirect self – administration – quickly, safety and... environmentfriendly
• Download of bank statements in CitiDirect
• Multi-currency account: one account – over 140 currencies
• Citi® Payment Insights
• Bank holidays in May and June 2021

Wersja polska - Aktualności nr 5 (1 336 kB)

English version - Newsletter no. 5 (1 240 kB)

April 1, 2021

Newsletter no. 4

In this issue:

• LIBOR reference rate and benchmarks reform – important information
• New Interest Rates Table
• Multi-currency account: one account – over 140 currencies
• Automation for incoming payments – reminder
• SEPA Payments vs. EUR Foreign Payments Sent To Recipients in the European Union
• Regulatory requirements for the execution of SEPA payments and foreign payments to countries outside the European Economic Area
• Citi® Payment Insights
• Self-service: CitiDirect self – administration – quickly, safety and... environmentfriendly
• Bank holidays in April and May 2021

Wersja polska - Aktualności nr 4 (1 521 kB)

English version - Newsletter no. 4 (1 449 kB)

March 3, 2021

Newsletter no. 3

In this issue:

• Execution of outgoing foreign transfers showing an incorrect or no SWIFT code
• Multi-currency account: one account – over 140 currencies
• Automation for incoming payments – reminder
• Self-service: Choose self-service and download proof of payment yourself, without the need to contact the Bank representative
• Bank holidays in March and April 2021

Wersja polska - Aktualności nr 3 (1 306 kB)

English version - Newsletter no. 3 (1 711 kB)

February 2, 2021

Newsletter no. 2

In this issue:

• Euromoney Cash Management 2020 – again the Market Leader title for Citi Handlowy
• Citi® Payment Insights has an option to generate proof of payments
• SEPA Payments vs. EUR Foreign Payments Sent To Recipients in the European Union
• CitiDirect self – administration – quickly, safely and... environment-friendly
• Self-service: Choose self-service and find useful CitiDirect features – reset of the PIN code
• List of COT for incoming and outgoing foreign payments
• New Interest Rates Table
• Bank holidays in February and March 2021

Wersja polska - Aktualności nr 2 (2 016 kB)

English version - Newsletter no. 2 (1 941 kB)

January 4, 2021

Newsletter no. 1

In this issue:

• New description and code of fees
• Processing of payments after the exit of Great Britain from the European Union
• Online banking safety
• SELF Service: Get to know the useful CitiDirect functionalities
• Bank holidays in January and February 2021

Wersja polska - Aktualności nr 1 (1 249 kB)

English version - Newsletter no. 1 (1 202 kB)