Cookie policy

What type of cookies do we use?

• Persistent cookies – they are recorded on your device even after you leave the website. They allow storing and remembering your preferences, such as e.g. the user name (login) used to log in to the transaction service system. This means that this field will be pre-filled the next time you log in to the service. By accepting this type of cookies, you agree that such information may be stored on your device. To remove the user name from the login site, select the recorded name and choose “Delete user” from the menu.
• Session cookies – they are necessary to support information exchange between the server of the Bank and the web browser and, consequently, to enable a correct display of the website and use of its functionalities. Their purpose is to enable identification of a given session (the dialogue between the browser and the server) and Users communicating with the server at the same time.
• Other cookies (of third parties cooperating with the Bank) – they enable third-party companies to analyze such data as: number of visits, user behavior on the websites, types of browsers and electronic devices, information from pixel files or other behavioral information (such as your location). However, those are not personal data enabling the identification of the User as a client of the Bank. The purpose of collecting and processing cookies is to gather information about the profile of the Bank’s website visitors, their behaviors, preferences and interest in individual products. They enable the display of ads and marketing offers, and analysis of information on the user’s interest in displayed materials. The companies that provide analytical services for the Bank include Gemius, Facebook and Google.

A vast majority of browsers accept cookies by default to ensure convenient usage of websites and a correct display of website content. The management of cookies may be modified using web browser settings at any time. However, for the time being, you cannot choose the types of cookies that you are willing to accept. Withdrawal of your consent to using all cookies may affect certain functionalities of the Citibank Online website, leading to a full or partial disablement of certain features, such as pre-population of login details or pre-filling of product forms. After you withdraw your consent, you will no longer see the customized offers on our websites.

If you want to change the browser setting for cookies, follow the instructions below:

• Internet Explorer - https://support.microsoft.com/pl-pl/help/278835/how-to-delete-cookie-files-in-internet-explorer
• Chrome - https://support.google.com/chrome/answer/95647?hl=pl
• Firefox - https://support.mozilla.org/pl/kb/W%C5%82%C4%85czanie%20i%20wy%C5%82%C4%85czanie%20obs%C5%82ugi%20ciasteczek
• Opera - http://help.opera.com/Windows/12.10/pl/cookies.html

The above browser types are for illustration purposes only. Due to the variety of browsers used, there can be differences in settings which prevent the installation of cookies. Information on cookies can usually be found under “Tools” or “Options” in the menu. More detailed information is usually available on the website of the owner of a given browser.

You are kindly requested to read these Terms of Use of the Website of Bank Handlowy w Warszawie S.A. (hereinafter referred to as "the Terms") specifying the terms of use of the Website of Bank Handlowy w Warszawie S.A. (hereinafter referred to as the "Website").

1. All rights to the information contained in the website, including the names and trademarks, belong to the Bank or entities owned by or associated with Citigroup Inc., and are subject to protection under the Act of 4 February 1994 on copyright and related rights (Journal of laws 1994, no. 24 item 83 as amended) and the Act of 30 June 2000 on industrial property rights.
   
   

   Citi and Citi Handlowy are registered trademarks of Citigroup Inc., used under license. Citigroup Inc. and its subsidiaries are also entitled to rights to certain other trademarks contained herein.

   
   
2. The Website user has the right to download and print whole pages of information or their parts provided that the user does not infringe the copyright and trademark registration rights owned by the Bank or used by the Bank with the consent of the rights holder. No part of the information contained in the Website may be used for commercial purposes, in particular it may not be copied in whole or in part, electronically transmit ted or otherwise modified or used without the prior written consent of the Bank.
3. The Bank declares that all information available on the Website is collected and updated with due diligence.
4. The Bank informs that the materials on the Website are for information purposes only and do not constitute an offer of any service, including an offer of banking services.
5. The Bank reserves the rights to decide on the content of the information contained in the Website, including the right to amend, in whole or in part, the information contained in the Website and to temporarily suspend or definitely withdraw the information, its part or the entire content of the Website, from use on the Internet.
6. The Terms of Use of the Citibank Online service by customers of the Bank who are consumers within the meaning of the provisions of the Civil Code are additionally governed by the BANK ACCOUNTS REGULATIONS.
7. The terms of use of banking services supporting specific products by customers of the Bank being entrepreneurs within the meaning of Act of July 2, 2004 on Freedom of Economic Activity (Journal of Laws of 2004, No. 173, item 1807 with further amendments) are additionally regulated by separate regulations.